when I pressed Keyboard back slash (\) it  gives #. How to fix it?

I was working on one of the UK server and trying to access a file share. To access fileshare I used backslash \\ and it gave me ##. Then after searching in online found the fix,

As displayed in the screenshot, you need to add a language English united states under controlpanel -> clock, language and region -> language

before fixing the issues, the language was showing as UK English.